Refund Policy

Last updated: August 2026

1. Free usage

A limited number of full-resolution downloads are available free of charge, with no payment required. This policy applies only to paid image credit purchases.

2. Paid credit packs

Image credit packs are digital goods delivered instantly upon purchase. Because credits are usable immediately and cannot be "returned" once used, purchases are generally non-refundable once any credit from the pack has been redeemed.

3. When we do offer a refund

We will issue a full refund if:

• You were charged in error (e.g., a duplicate transaction);
• You purchased credits but were unable to use the tool at all due to a fault on our end, and none of the credits were used;
• Required by applicable consumer protection law in your country.

4. How to request a refund

Contact us at the email address listed on our homepage within 14 days of purchase, including your order/transaction reference. We aim to respond within 2–3 business days.

5. Payment processing

Payments are processed by a third-party payment provider (Merchant of Record). Refunds, once approved, are issued back to the original payment method and may take several business days to appear depending on your bank or card issuer.

6. Contact

Questions about this policy can be sent to the contact address listed on our homepage.